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VortexLux Vacuum FAQ

1. How do I set up my VortexLux Vacuum for the first time?

  • Setting up is simple! Charge the vacuum fully, attach any necessary accessories, and press the One-Touch button to start cleaning. You’re ready to go!

2. How long does the battery last on a full charge?

  • The VortexLux Vacuum offers up to 60 minutes of cleaning time on a full charge, depending on the mode and surface you’re cleaning.

3. Can the VortexLux Vacuum be used on all types of flooring?

  • Yes, the VortexLux Vacuum is designed for versatility. It works effectively on hardwood, carpet, tile, and more. Just adjust the suction power as needed for different surfaces.

4. How does the UV-C light feature work?

  • The built-in UV-C light automatically activates when cleaning. It sanitizes surfaces by eliminating bacteria, mites, and other harmful microorganisms, providing a deeper clean.

5. How often should I clean or replace the filter?

  • We recommend cleaning the filter after every few uses to maintain optimal performance. Replace the filter every 3-6 months depending on usage.

6. What is the suction power of the VortexLux Vacuum?

  • The VortexLux Vacuum boasts a powerful 10000Pa suction capability, ensuring thorough cleaning of dirt, dust, and debris.

7. Is the VortexLux Vacuum easy to store?

  • Absolutely! The VortexLux features a compact design and comes with a wall mount for easy storage and quick access.

8. How do I empty the dust container?

  • Simply detach the dust container from the vacuum, press the release button, and dispose of the contents in a trash bin. Make sure to clean it regularly for best performance.

9. Can I use the VortexLux Vacuum on upholstery and mattresses?

  • Yes, with its specialized attachments, the VortexLux is perfect for cleaning upholstery, mattresses, and other soft surfaces, effectively removing dust mites and allergens.

10. What should I do if the vacuum loses suction power?

  • First, check and clean the filter and dust container. If the issue persists, inspect for blockages in the hose or attachments. If you still experience problems, contact our customer support team.

11. How can I contact customer support? You can reach our customer support team via email at infothesealerpro@gmail.com.

12. Can I return VortexLux Vacuum if I am not satisfied? Returns are only available in case of damage before use. If your VortexLux Vacuum arrives damaged, please contact our customer support immediately for a replacement or refund. Please note that the costs of return shipping are the responsibility of the customer.